Privacy Policy

At Nevski Exotics, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website.

1. Who We Are

Nevski Exotics (“we”, “our”, “us”) operates this website and is the data controller responsible for your personal data.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 Email: contact@nevskiexotics.co.uk
đź“Ť Address: Bartle House, 9 Oxford Court, Manchester, England, M2 3WQ

2. Information We Collect

We may collect and process the following types of personal data:

a. Information You Provide

  • Name
  • Email address
  • Phone number
  • Billing or delivery address
  • Any details submitted via contact forms or enquiries

b. Automatically Collected Data

  • IP address
  • Browser type and version
  • Pages visited and time spent on the site
  • Device and location data

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyse website traffic. Please refer to our Cookie Policy for more details.

3. How We Use Your Information

We use your data to:

  • Respond to enquiries and provide customer support
  • Process transactions and deliver services
  • Improve website functionality and user experience
  • Send updates, promotions, or marketing communications (only if you opt in)
  • Comply with legal obligations

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases:

  • Consent – when you opt in to marketing communications
  • Contract – to provide requested services
  • Legitimate Interests – to improve our website and services
  • Legal Obligation – to comply with applicable laws

5. Sharing Your Data

We do not sell your personal data. However, we may share your data with:

  • Trusted service providers (e.g., hosting, payment processors)
  • Analytics providers (e.g., website performance tools)
  • Legal or regulatory authorities when required

All third parties are required to respect the security of your data.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

7. Your Rights

Under data protection laws, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details above.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

📧 Email: contact@nevskiexotics.co.uk
đź“Ť Address: Bartle House, 9 Oxford Court, Manchester, England, M2 3WQ

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